IS THERE A NOTICE PERIOD REQUIRED FOR CHANGES TO DELIVERY ADDRESS?
7 working days.
IS THERE A NOTICE PERIOD FOR CANCELLATION?
10 working days notice.
CAN WE ACCOMMODATE PAUSES IN YOUR MEAL PLAN?
We can accommodate this with 7 – 10 working days notice.
CAN I UPGRADE OR DOWNGRADE MY PLAN?
We can upgrade and downgrade plans if necessary, these amendments take 7 working days notice.
CAN I PAY USING A WEEKLY OR MONTHLY PAYMENT PLAN?
We provide these to accommodate your budget.
WHAT ARE DELIVERY DAYS?
We deliver on Sundays & Wednesdays.
CAN YOU DELIVER TO MY WORK?
We can accommodate 2 delivery addresses, work or home.
CAN I TRACK MY DELIVERY?
On the day of your delivery, you will receive a notification from our courier providing you with a delivery window and tracking information.
CAN YOU ADJUST TO FIT ALLERGENS OR DISLIKES?
Contact us at email@example.com
WILL MY MEAL HAVE LABELS WITH MACRONUTRIENT AND CALORIE INFORMATION?
Yes, this breakdown will appear on the lid/sleeve of packaging
HOW LONG DO MEALS TAKE TO HEAT?
Meals reheat within 3 minutes for ease.